Coronavirus – Policy update – 12th April 2021

Covid-19 Policy Update for 12th April 2021 

The health and well being of our guests is our top priority and I want to reassure guests of the diligence of our approach in keeping you as safe as possible.

The Old Dairy is always maintained to an extremely high standard but we have now implemented an even stricter protocol of cleaning throughout the Dairy. I have introduced a two stage cleaning process for every changeover at the Dairy.  This will consist of a full deep clean throughout and a second sanitisation clean of the property, paying particular attention to all surfaces i.e. door handles, shower room, cloakroom, tiled floor areas and hard surfaces. The tiled floor areas throughout are also steam cleaned. All bed linen including the pillows and quilt will be removed and replaced  after every changeover, the bed linen and towels are washed using laundry sanitiser.   There will be a reduced number of books and maps which will again be replaced. The dining chairs will be changed along with steamer cushions and outside cushions.

Arrival from 4pm onwards with departure by 10am. These timings are very important for the enhanced changeover to be fully implemented and I therefore cannot accept a later departure or earlier arrival.

Entry to The Old Dairy is via the use of the key-safe box outside the property and this allows a complete self-check in process for all guests. I will no longer come round to welcome guests upon arrival and only come round if requested, and if absolutely necessary, to minimise non-essential interactions at the property. If a problem needs to be fixed and entry is required, this would be done once guests have vacated the property for the time required. I will also wear a mask, gloves and  foot covers.

We are also requesting that all shoes and outdoor footwear be removed and stored in the outside shoe box and not to wear any outdoor footwear inside the Dairy. There is also a hand sanitiser dispenser outside the Dairy to use every time you enter the property. This is refilled on each changeover, however if it runs low during your holiday please text me for it to be refilled.

I will sadly not be able to provide a homemade hamper for guests during this time but will endeavour to provide a shop bought cream tea and milk in its place.

Guests can book with confidence that the Dairy will be deep cleaned and sanitised ready for the start of their holiday. The arrival time is now from 4 pm on wards and the six hour cleaning window allows for the cleaning process to be strictly adhered to and guests can feel confident of the high standards implemented.

In addition to the above changes I am asking all guests to adhere to thorough hand washing using the antibacterial soaps provided at each basin within the Dairy. We are asking for your help to use these as often and as thoroughly as possible. In addition to this I have provided Dettol laundry cleanser, Dettol 3 in 1 spray and antibacterial wipes for your use during your holiday.

Please also use the tissues provided if you sneeze or cough, please bin it straight away and follow with the hand washing routine recommended by the government.

We would ask all guests to self-monitor for any symptoms before or during your holiday and to follow the advice from local authorities and the government.  To seek medical assistance and inform us immediately.

To keep everyone as safe as possible no additional visitors will be allowed at the property.

We are asking that all guests follow the measures and advice in this policy to help keep you and the Dairy as safe as possible.

If you have any questions before or during your stay please get in touch and I will be more than happy to help. Please call either my home number or call or text using my mobile number.

A £50.00 deposit will secure your holiday booking and the remaining balance to be paid in full 6 weeks prior to arrival. For any confirmed Covid-19 related health reason or Government imposed travel restriction the option of  alternative dates will be offered or a full refund will be given.

I hope that all of the above measures will give confidence in booking a holiday at The Old Dairy and with our meticulous approach, providing you with clear advice along with the safety measures put in place ready for your holiday.  As the Dairy is detached, self-contained and in a quiet rural location for two guests  we hope you can feel confident to have a holiday where you will be able to completely relax and enjoy the accommodation provided with the chance of some good fresh air in a haven away from it all.

Home Tel: 01305 852967

Mob: 07930501914